Illumiq Platform — AI Tech Specs & ROI

Why Illumiq?

Reduce support volume & response time—boost satisfaction and cut costs
Capture more sales: Every product, service, and FAQ is instantly accessible
Automate data extraction, cataloging, and training—no more manual updates
Build trust: All answers trace back to your own verified sources—never hallucinated
Stay ready for tomorrow: Illumiq silently upgrades as AI and privacy rules evolve

Retrieval-Augmented Generation (RAG): Answers are grounded in your business's real data—never AI guesswork.
Smart Web Data Extraction: Crawls and extracts facts, products, and FAQs from your site and competitors—no manual entry needed.
Multi-Modal AI: Understands both text and visual site structure. Ready for image and PDF extraction as your needs evolve.
Automated Cataloging: All products and services are indexed—including "hidden" bundles, add-ons, or bullet lists.
Business Fact & Sentiment Extraction: Pulls addresses, hours, policies, and even brand sentiment from anywhere on your site.
Anchor-Aware Policy Detection: Detects and links every policy/support URL—even on complex, modern sites.
Hallucination Filter: Proprietary AI filter blocks made-up answers. Only verified, on-site info is shared.
Multi-Tenant Customization: Each brand or site gets its own AI bot, data, and rules—no cross-contamination.

LLM-powered RAG

Multi-modal extraction

Vector search

Zero-hallucination AI

Dynamic model routing

Human handoff

Business logic engine

Persona control

Rate limiting

API-first architecture

Real-time analytics

SOC2-ready security

Never lose a lead: Every chat—AI or human—is tracked and actionable
Plug-and-play customization: Add or update bot skills directly from your dashboard
Zero hallucinations: Every answer is grounded in your live business data
Smart frustration alerts: Get notified when a customer is unhappy, before you lose the deal
Enterprise security: Best-in-class validation, sanitization, and attack prevention
Instant scaling: Deploy across multiple brands/sites with a click
Zero maintenance: Your bots silently improve as AI evolves—no manual retraining

Fully synced relational and vector database records
Multi-model under the hood with instant switching
text-embedding-3-large for better semantic searching (with upgrades as available)
Instant training & automation to minimize manual training
Fully modular, service-oriented design—stateless, load-balancer friendly
Real-time analytics dashboards for security, usage, and cost
API/webhook integrations, with pluggable custom logic
Compliance-ready: privacy, accessibility, audit trails